Our business is built upon extensive expertise and highly-experienced staff.
Larry Gordon, who joined GRS through the 2020 acquisition of William Kramer & Associates (WKA), is a highly experienced claims executive. He is skilled in property and equipment breakdown insurance, commercial insurance lines, reinsurance, and claims management. In addition, Larry has extensive experience in managing litigation and other alternative dispute resolution processes. Before joining WKA, he worked in equipment breakdown claims, loss prevention, and engineering at Travelers, where he managed the company’s boiler & machinery claims operations.
Larry’s focus throughout much of his career has been boiler & machinery claims and large, complex claims. He has conducted training programs and seminars in this area on behalf of various claims industry associations in the United States and Canada. Larry has a Master of Business Administration degree in insurance and risk from Temple University’s Fox School of Business and Management.
Michael has more than 20 years’ experience in property and liability claims involving large, complex international losses. Before joining GRS, he was an EGA at two independent specialty loss adjusting firms, Lloyd Warwick International and RGA LLC. Prior to that, he was chief of claims and assistance vice president at RSUI Group, and earlier in his career he was a claims executive at FM Global, handling property and business interruption claims. During most of his tenure at FM Global, he was the lead adjuster in the Caribbean and Northern South America, based in San Juan, Puerto Rico. An early role for Michael at Factory Mutual Engineering was chief flood analyst for the U.S. Southwest.
Carol has been a Marine claims professional for over 30 years, with management and adjusting responsibilities on behalf of global insurers, encompassing Hull, Liability and Cargo losses. She has extensive experience managing and directing dedicated TPAs.