Ali Saidi joined GRS in 2022 as a Senior Engineering Loss Adjuster and Branch Manager in Qatar, with almost a decade of experience managing technical and complex insurance claims. Before GRS, Ali worked as a loss adjuster for a leading firm based in KSA,  Qatar and London. Before that, he worked as a Chemical Process Engineer for several years, holds a Master’s in Chemical Engineering (MEng) from UCL, and is a fluent Arabic speaker.

His experience includes the Design, Construction, Operations and Commissioning of various facilities worldwide.

Ali has extensive experience within the GCC Insurance market (KSA and Qatar), handling and providing technical input on various claims, including energy, construction, business interruption, and machinery breakdown. Major assignments include

• Various energy losses in the Middle East region of 5-30 Million SAR
• Dakar Rally nominated adjuster (2020 & 2021)
• Various general property and liability claims with flood, fire and other perils

Ali also worked briefly as an Energy and Risk Engineering Manager for a leading GCC Insurer. He interacted with reinsurers and brokers for new tenders and existing Insureds, reviewing and commenting on various energy slips for renewals and new business.

Ali has experience in various engineering calculations (including pressure relief valves, compressor settle out, depressurization, equipment sizing and line sizing) and design of PFDs, P&IDs, Process Datasheets, and Heat & Material balances and inspected facilities to ensure mechanical process integrity of various systems. This experience has led Ali to conduct various Risk Surveys for significant Oil and Gas/Energy/ Engineering/ Construction operators in the Middle East.

• Fifteen years property, construction and loss adjusting experience including nine years as a loss adjuster on major & complex assignments in the UK and Middle East markets.
• Dual qualified MRICS chartered surveyor and ACILA chartered loss adjuster.
• Successfully managing stakeholders involved in major & complex claim assignments to achieve equitable settlement for all parties involved.
• Able to analyse presented claim documents and prepare technical reports for Insurers on complex assignments, explaining the key issues and offering clear recommendations to progress the claim.

CILA (Certificate of Chartered Institute of Loss Adjusters), AIFAA (Associate of the International Federation of Adjusting Associations) / Licensed Loss Adjuster and Surveyor in UAE & Jordan.

Skilled in Property & Casualty Insurance, Marine Insurance, Negotiation, Analytical Skills, Claims Handling and Liability. Strong finance professional with a Bachelor’s degree focused on Risk Management And Insurance from Hashemite University – Jordan

A proactive and motivated professional with previous experience within an office managerial environment. I have excellent networking skills with an ability to develop and maintain client and supplier relationships. I have meticulous attention to detail and ensure that every task undertaken is completed to the highest standard and approached in a professional manner and friendly attitude. Demonstrates excellent communication and interpersonal skills, capable of influencing and negotiating discussions with suppliers and clients. Excellent verbal communicator with proficiency in English, French, and Arabic languages.

Chris Burley

BSc (Hons), MRICS, DipSurv, Cert CILA

+974 (0) 66 490 740

Associate Director Construction, Property & Specialist Liabilities

Chris is an experienced loss adjuster and Chartered Building Surveyor, with 34 years’ experience in the field of surveying and project management, including 25 years in the insurance industry.

He has been based in the Middle East for the past six years and handles a wide range of construction, engineering, professional indemnity, liability and property losses. Based in Qatar, Chris major and complex loss across the region with a particular focus on the UAE, Qatar, Saudi Arabia, Oman and Kuwait.

Christopher Wylie

FCILA, FUEDI-ELAE, FIFAA, ACIArb, SIRM

+971 (0) 55 491 3025

Executive Director – CCS International

Regional Director – Middle East

Construction, Property & Specialist Liabilities

Christopher has recently joined GRS as an Executive Director of CCS International and Regional Director for the Middle East, leading our regional Construction, Property and Specialist Liabilities team.

He is a Chartered Loss Adjuster with more than 26 years’ experience in the insurance industry, to include 23 years as a loss adjuster.

Christopher has been based in the Middle East for the past 13 years, during which time he has held senior leadership positions. He actively manages a portfolio of major and complex construction, engineering, professional indemnity, property, business interruption and liability claims throughout the Middle East, North Africa and West Asia on behalf of international and regional Insurers and Reinsurers.

Dalraj Dhillon joined GRS in 2024 as a Loss Adjuster and is based at our new London office situated at 51 Lime Street. Prior to joining GRS, he worked in the city for several years performing a dual role as a commercial construction claims adjuster and auditor. As part of this role, he managed a varied Commercial Claims case load relating to Contractors, All Risks, Erection All Risks, Machinery breakdown, Plant and Equipment. Simultaneously he performed his duties as an auditor on various classes of insurance reviewing both underwriting and claims files, providing him with a robust set of analytical skills. He is now looking forward to utilizing and developing this skillset as he transitions to loss adjusting in the renewable energy sphere.

Manager – Dubai – Complex Claims Solutions

Eilaf Osman

BSc (Hons) – Management Studies, Business Administration, CertCILA

+974 (0) 33 194 934

Office Manager – Qatar

Eosman@globalrisksolutions.com

Eilaf is our Qatar office Manager with responsibility for general administration and finance tasks.

As a fluent English and Arabic speaker, Eilaf also assists with PRO activities to include government and regulatory authorities.

Carol has been a Marine claims professional for over 30 years, with management and adjusting responsibilities on behalf of global insurers, encompassing Hull, Liability and Cargo losses. She has extensive experience managing and directing dedicated TPAs.

Adam Humphrey, who joined GRS in 2021, has more than two decades of experience managing technical and complex insurance claims, worldwide.

Before that, he has held senior leadership roles in technical adjusting firms, most recently as a board director and global head of energy, property and construction (EAR and DSU) losses at Advanta Global Services. Before that, he held loss adjusting roles at Integra Technical Services; Cunningham Lindsey International, where he was a divisional director responsible for energy claims; and Charles Taylor Adjusting.

Adam is a Chartered Loss Adjuster, Fellow of both the Chartered Insurance Institute (CII) and the Chartered Institute of Loss Adjusters (CILA).

He sits on the CILA’s Council and is chairman of their Construction, Energy and Engineering Special Interest Group. His academic qualifications include undergraduate and Master’s degrees in Law and Business; and, professional qualifications in insurance and dispute resolution.

Loss Adjuster with over 10 years’ experience gained in the London Market through working for Insurers, Loss Adjusters and Brokers; specialising in construction adjusting since 2010. I have been nominated as a key adjuster for some of the largest UK and International construction and infrastructure projects, PFI contracts, along with major house building contractors.

Commercially focused Finance Director (FCCA) with 15+ years Professional Services experience. Extensive knowledge of system set up and integration, M&A transactions, regulatory compliance, financial reporting and setting up international offices. Experienced in managing international finance and operations teams.

Judi is a highly organised, enthusiastic, and efficient team player that brings energy and drive to any organisation. An adaptable and reliable Executive P.A. with a proven track record of working for prestige Financial Services companies, and more recently the Education sector. Judi has the ability to work to tight deadlines and well under pressure, with excellent communication, interpersonal and diplomacy skills combined.

Stuart had over 30 years’ experience as a maritime attorney and independent claim professional. He has specialized in investigating and handling Liability claims for domestic and foreign insurers, and actively involves himself in litigation support.

Mike Reeves joined GRS in November 2018 after a long and distinguished career as executive vice president of global markets at a large, global claims adjusting company. At that firm, he played a key role in the formulation of a division dedicated to providing loss handling services for large and complex organizations.

As Major & Complex Loss Executive at GRS, Mike leads the development of GRS’ Complex Claims Solutions. Based in London, he is renowned for his market knowledge and relationships in the global insurance industry. Mike is a fellow of the Chartered Institute of Loss Adjusters and an associate of the Chartered Insurance Institute.

Fifteen years’ post-graduate experience working with infrastructure and engineering projects. An international loss adjuster on energy and large scale infrastructure based claims, with a wealth of experience in infrastructure planning, strategy, modelling, construction and operations. Key experience also in quantity and cost analysis, capital and financial modelling, as well as strong project management experience that includes resource, budget and commercial management of infrastructure projects.

Providing support to the wider team with invoicing and other operational duties.

•Managing and support teams of up to 40 people with a variety of tasks –diary management, travel bookings and expenses

•Billing and Work In Progress –administrational supporting.

Manager – Abu Dhabi, Fifteen years of experience on major & complex assignments in the Middle East markets.  Dealing with property, jewellers block, public liability, construction inc equipment and machinery, machinery breakdown, cargo and project cargo claims.  Multi-lingual English and Arabic speaker.  

GRS International in Dubai, Chartered Loss Adjuster, Mark Smith is GRS’ Director, Head of Property and Specialist Liabilities with a focus on GRS’ Middle East operations United Arab Emirates. Before joining GRS, he owned and operated a leading regional firm and built a reputation as one of the most experienced and expert Chartered Loss Adjusters in the Middle East.

Steve Smith

BA (Hons), AdvDip CILA, FIFAA, ACIArb, Cert CII

+974 (0) 55 327 511

Associate Director

Construction, Property & Specialist Liabilities

Steve is a Loss Adjuster with 16 years’ experience, including 13 years as a loss adjuster and 10 years in the Middle East. Having been based in Dubai for the first five years of his Middle East career, Steve moved to Qatar in 2018 initially as a Senior Loss Adjuster and then latterly the Country Manager for an international adjusting practice.

He handles a portfolio of major and complex claims across various product lines to include property, business interruption, liability and specialty lines across the Middle East with a primary focus on the UAE, Qatar and Saudi Arabia markets.

Steve is currently qualified to AdvDip level with the Chartered Institute of Loss Adjusters (CILA) and shall shortly achieve chartered status.

Sunil Patel

B.Tech (Electrical), CertCILA

+974 (0) 33 379 249

Loss Adjuster

Spatel@globalrisksolutions.com

Sunil is a qualified electrical engineer and registered electrical engineering expert in the State of Qatar, with fifteen years’ experience in working in construction projects in India and the Middle East involving the erection of electrical substations and power cable installations.

He has worked as a Loss Adjuster for an international adjusting company for five years, based in Qatar, before recently joining GRS. Sunil handles a portfolio of primarily construction, engineering and property claims.

Paul Toon, who joined GRS in 2021, has more than 25 years’ experience in loss adjusting. He is a Chartered Consulting Engineer and Project Manager, and an expert in renewable and conventional energy losses, oil & gas, petrochemicals, and construction & engineering claims. During his career, he has handled complex and technical claims throughout the United Kingdom, Europe, the Middle East, and other regions. Paul also has been involved in large projects in the petrochemical, oil & gas, and pharmaceutical sectors, where he has led teams on turnarounds, equipment upgrades, and replacement.

Before joining GRS, Paul was a senior engineering consultant at Advanta Global Services and managing director of PWT Consulting, an engineering and loss adjusting firm doing business internationally. Prior to that, he held engineering and management roles at several global claims companies. He has an honors bachelor’s degree in mechanical engineering from Northumbria University and is a member of the Chartered Institute of Loss Adjusters.

As an attorney and claims professional, Peter has over 30 years of experience managing a full range of Marine claims and natural and man-made disasters. Prior to joining GRS he was Director, Technical Marine Claims for a global insurer. Peter is also an active SMA arbitrator.